POP! Figure Brand New And Boxed About UsWe are a small family business and run by mother and son (Sue and Matt). We have been trading on eBay since October 2011. The business was founded by Matt and Sue joined the following year.We specialize in all aspects of children’s clothing but we are always looking at expanding our business and supplying customers with exceptional products at reasonable prices.We pride ourselves on excellent customer service and will go out of our way to provide the customer with the best shopping experience.ShippingAll purchases before 12:00pm will be dispatched the same day with Royal Mail.Delivery estimate:UK 1 – 2 days.Europe 3 – 5 daysRest of the world 5 – 7 daysPlease note these are estimates and will change at busier times of the year.PaymentWe only accept PayPal payments. If you do not have a PayPal account you can still purchase from us. You can use a PayPal guest account and pay via a debit or credit card.ReturnsWe offer a full refund or exchange on all online purchases if they are returned in the condition they were sold within 14 days of delivery.If the item is not returned in the condition they were sold you will not be entitled to a full refund.Refunds will only be issued if you have contacted me prior to returning the item.Return postage costs are at your own expense.FeedbackIn a perfect world every transaction will go through without a hitch but we are only human and sometimes a mistake made by ourselves, our suppliers or Royal Mail may occur.Feedback is so important to businesses on eBay. There are serious consequences for each negative comment or 1 star rating received.So if you feel there has been a mistake or you are not completely happy with your transaction please contact us before leaving feedback.